If you have a non-emergency maintenance issue in your residence you can use our online work order request to report your concern.
Online work order request form
What’s considered an emergency?
A emergency is considered a urgent situation, requiring immediate attention. In the case of a life-threatening emergency, please call 911 first – but do contact us at 905.502.5300 and follow the prompts.
Examples of Rental Apartment emergencies
- No heating
- Flood and water leakage where the water system must be shut off
- Electrical damage